Shipping Info

How We Ship

UPS, FedEx, Cargo Shipping, and Local Pickup. To make sure your order arrives in great condition, we pack with insulated liners and ice packs as the product needs.

⚖️Our minimum shipping charge is for 10 lbs. Smaller orders still use this minimum charge, while larger orders usually cost less per pound to ship.

Shipping Options

🕒A note on timing: we may not ship your order right away — it depends on demands at the farm. We ship Monday–Wednesday, plus Thursday when weather permits.

We can't ship to California or Hawaii, or to addresses outside the United States — due to state agricultural regulations.

FedEx Priority Overnight — outside Florida

about $66–$82 for ~10 lbs

Arrives the next business day, typically between 10:30 AM and 12 PM (noon). Price varies by distance (≈$66 to Atlanta, ≈$82 to Seattle).

Some areas cost more: FedEx adds extra fees for certain delivery areas. If your address falls into one of those zones, your shipping rate at checkout may be higher than the estimate shown here.

UPS Ground — within Florida

about $22 anywhere in Florida

Arrives the next business day, usually by 5 PM (occasionally as late as 7 PM or later).

Florida panhandle: UPS Ground can't reach the panhandle next-day, so ZIP codes starting 324 or 325 (Panama City, Pensacola and nearby) ship via FedEx Priority Overnight instead — at FedEx rates, not the ~$22 Florida rate.

Southwest Cargo / Delta Cargo — orders 40 lbs and up

$70 flat to 50 lbs, then $1.25/lb

Ships to the Southwest or Delta cargo terminal at your local airport and arrives in under 24 hours. Available in certain cities only — see the Southwest and Delta facility lists. Only offered for total order weight of 40 lbs or more.

Subject to availability. Cargo shipping isn't always available — it depends on what's happening at the farm and other demands on a given week, and we offer it on a case-by-case basis.

Local Pickup — at the farm

Free

Pick your order up at the farm — select this option at checkout.

Important to know
📦Be ready for your package

Have your order sent somewhere you can receive it during the day. Shipping to a business? Someone must be present to receive it.

☀️Bring it inside, out of the heat

When your box arrives, bring it indoors right away — don't leave it sitting outside in the hot sun. The sooner it's inside, the better for quality. We can't be responsible for produce damaged by a package left sitting out in the heat.

📭If a delivery can't be completed

If no one's present at a business address, or the carrier won't leave the package due to theft risk, you'll need to contact the carrier to arrange redelivery. We can't be responsible for packages that can't be delivered.

📅We ship Monday–Thursday

Monday through Wednesday guaranteed; Thursday weather permitting. Depending on demands at the farm, your order may not ship the same day — we'll follow up with your expected ship date.

Changes & cancellations

Need to change or cancel an order? Please reach out as soon as possible. Once we've begun preparing it (usually near your ship date), a cancellation may incur a fee of up to 5% to cover processing and prep.

🎲No taste guarantee

We promise fresh, high-quality fruit — but not a specific taste, sweetness, or juiciness. These vary naturally from fruit to fruit, so we can't offer refunds based on taste.

🌡️Delays & quality in transit

We pack carefully, with insulation and ice as needed, but transit conditions can vary. Most packages arrive in good condition, even after a 1-day delay. If yours is delayed, please wait for it to arrive, check the fruit, then contact us if there's a quality issue.

🧺Lychees include shipping

Lychees have shipping built into the price — no separate shipping charge at checkout. They must be ordered on their own and can't be combined with other items.

💡Why we only ship next-day

Fresh produce is perishable, so we only use next-day services. It keeps your fruit at peak freshness, avoids the problems that come with multi-day transit, and is the most reliable for us.

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